ABOUT US

Culture & Values

At Arrow, our commitment to the cultural integrity of our organisation is as stringent as our adherence to the highest underwriting standards.

Executional Excellence

Insurance is the foundation of everything we do. We are committed to executional excellence in all aspects of our operations.

As a company, we are performance-driven and strive to deliver strong, sustainable financial results while maintaining the highest standards of operational execution.

Honesty and Transparency

For Arrow, integrity is non-negotiable—we act with honesty, fairness, and transparency in all aspects of business, earning the trust of our stakeholders. Our commitment to strong governance and strict regulatory compliance reinforces the integrity of our business practices across all levels.

We believe in recognising hard work and fostering a culture of accountability and continuous improvement. Mistakes are seen not as setbacks but as opportunities to learn and grow.

Valuing Difference

Diversity, inclusivity, and adaptability are essential to our success. We value different perspectives and actively encourage open dialogue and healthy debate. As the world evolves, so do we—embracing flexibility to better serve our employees, customers, and the broader community.